Terms and Conditions
Terms & Conditions
Last Updated: September 2026
Welcome to Suddh Tattva. By accessing or using our website and purchasing our products, you agree to comply with and be bound by the following Terms & Conditions.
Please read these terms carefully before using our website or placing an order.
1. About Suddh Tattva
Suddh Tattva provides natural and cold-pressed edible oils and related products through its online store.
The information, products and services available on this website are provided subject to these Terms & Conditions.
2. Acceptance of Terms
By accessing this website, browsing our products or placing an order, you acknowledge that you have read, understood and agreed to these Terms & Conditions.
If you do not agree with any part of these terms, please do not use this website or place an order through it.
3. Website Use
You agree to use this website only for lawful purposes.
You must not:
Use the website for any unlawful or fraudulent activity.
Attempt to gain unauthorized access to the website or its systems.
Copy, reproduce or distribute website content without permission.
Introduce malicious software, viruses or harmful code.
Interfere with the operation or security of the website.
Use another person’s information without authorization.
We reserve the right to restrict or terminate access to the website where misuse or unauthorized activity is identified.
4. Product Information
We make reasonable efforts to ensure that product descriptions, images, prices and other information displayed on our website are accurate and up to date.
However:
Product images may vary slightly from the actual product.
Packaging or labeling may change from time to time.
Product availability may change without prior notice.
Minor variations in colour, appearance or packaging may occur.
Such variations do not necessarily indicate a product defect.
5. Product Availability
All products are subject to availability.
If a product becomes unavailable after you place an order, we may contact you regarding the order and may offer an alternative, cancellation or applicable refund.
We reserve the right to discontinue products or modify product availability at any time.
6. Pricing
All product prices displayed on the website are subject to change without prior notice.
We make reasonable efforts to ensure that prices are displayed correctly. In the event of an obvious pricing or technical error, we reserve the right to cancel the affected order and provide an appropriate refund where payment has already been received.
Applicable taxes, shipping charges or other charges may be added during checkout where applicable.
7. Orders
When you place an order through our website, you are making a request to purchase the selected products.
An order is considered accepted once it has been processed and confirmed by Suddh Tattva.
We reserve the right to cancel or refuse an order in circumstances including:
Product unavailability
Incorrect pricing or product information
Suspected fraudulent activity
Incorrect customer or delivery information
Technical errors
Other circumstances affecting our ability to fulfil the order
If an order is cancelled after payment has been received, an applicable refund will be processed.
8. Customer Information
You are responsible for providing accurate and complete information while placing an order.
This may include:
Full name
Delivery address
Mobile number
Email address
Billing information
Payment information where applicable
Suddh Tattva is not responsible for delivery issues resulting from incorrect or incomplete information provided by the customer.
9. Payment
Payments may be processed through third-party payment gateways or other payment service providers.
You agree to provide valid payment information and authorize the applicable payment provider to process your transaction.
We do not intentionally store complete payment card information on our website unless specifically permitted through a secure payment service.
10. Shipping and Delivery
We aim to process and dispatch orders within the applicable processing period.
Delivery times may vary depending on:
Delivery location
Courier availability
Weather conditions
Public holidays
Transportation delays
Unforeseen circumstances
Delivery timelines are estimates and may not always be guaranteed.
Once an order has been dispatched, customers may receive tracking information where available.
11. Returns, Replacements and Refunds
Returns, replacements and refunds are governed by our Return & Refund Policy.
Due to the nature of edible oil products, opened, used or partially consumed products may generally not be eligible for return.
Customers should report damaged, leaking, incorrect or defective products within the applicable period mentioned in our Return & Refund Policy.
12. Cancellation
Customers may request cancellation of an order before it is dispatched, subject to the order status.
Once an order has been dispatched, cancellation may not be possible.
For further details, please refer to our Return & Refund Policy.
13. Food Product Disclaimer
Suddh Tattva products are intended for their stated and customary use.
Customers should carefully read the product label, ingredients, storage instructions and other information provided with the product.
If you have a specific allergy, dietary requirement or medical concern, please consult an appropriate qualified professional before consuming any product.
Product information provided on this website should not be considered medical advice.
14. Intellectual Property
All content available on the Suddh Tattva website, including but not limited to:
Logos
Brand names
Product images
Photographs
Graphics
Text
Website design
Videos
Icons
Page layouts
is owned by or licensed to Suddh Tattva, unless otherwise stated.
You may not reproduce, copy, modify, distribute or commercially use our content without prior written permission.
15. Third-Party Links
Our website may contain links to third-party websites, payment services, delivery services or other external platforms.
These third-party websites operate independently and may have their own terms and privacy policies.
Suddh Tattva is not responsible for the content, security, availability or practices of third-party websites.
16. User Reviews and Content
If you submit reviews, feedback, photographs, comments or other content to our website or social media channels, you agree that the information provided is lawful and does not infringe the rights of others.
You should not submit content that is:
False or misleading
Offensive or abusive
Illegal
Defamatory
Infringing on intellectual property rights
Harmful or malicious
We reserve the right to remove content that violates these requirements.
17. Website Availability
We aim to keep our website available and functioning properly. However, we do not guarantee that the website will always be:
Available without interruption
Free from technical errors
Free from viruses or harmful components
Compatible with every device or browser
Temporary interruptions may occur due to maintenance, technical problems, hosting issues or circumstances beyond our reasonable control.
18. Limitation of Liability
To the extent permitted by applicable law, Suddh Tattva shall not be responsible for indirect, incidental or consequential losses arising from the use of our website or products.
Nothing in these Terms & Conditions is intended to exclude or limit any rights or protections that cannot legally be excluded under applicable law.
19. Force Majeure
Suddh Tattva shall not be responsible for delays or failure to fulfil its obligations caused by circumstances beyond reasonable control.
Such circumstances may include natural disasters, severe weather, transportation disruptions, government restrictions, strikes, technical failures, pandemics, or other unforeseen events.
20. Changes to These Terms
Suddh Tattva reserves the right to update or modify these Terms & Conditions at any time.
Changes will become effective when the updated terms are published on this page.
Customers are encouraged to review this page periodically for updates.
21. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws of India.
Any disputes arising in connection with the website, products or these Terms & Conditions shall be subject to the jurisdiction of the appropriate courts, subject to applicable law.
22. Contact Us
If you have any questions regarding these Terms & Conditions, please contact us:
Suddh Tattva
Email: [Your Email Address]
Phone: [Your Phone Number]
Address: [Your Business Address]
We are committed to providing our customers with quality products and a transparent and reliable shopping experience.
23. Consent
By using the Suddh Tattva website and placing an order, you confirm that you have read and agreed to these Terms & Conditions, our Privacy Policy, and our Return & Refund Policy.